the most innovative and exciting extension of your setup
​
​
PRIVACY POLICY​
Information on the processing of personal data pursuant to Articles 13 and 14 of Regulation (EU) 2016/679 (GDPR)
Last updated: February 1, 2026
---
1. DATA CONTROLLER
The Data Controller for personal data processing is:
Company name: ENJOY ELECTRONICS SRL
Registered office: Piazza Michelangelo 11, 83045 Calitri (AV) - Italy
VAT Number: IT03190630644
Email: info@enjoy-electronics.com
Certified email (PEC): enjoyelectronics@pec.it
(hereinafter "Enjoy Electronics", "we", "us" or "Data Controller")
---
2. CATEGORIES OF PERSONAL DATA COLLECTED
We collect the following categories of personal data:
2.1 Identification and contact data
• First and last name
• Email address
• Phone number
• Shipping and billing address
• Company name and VAT number (for B2B customers)
• Tax identification number (where required for invoicing)
2.2 Access and authentication data
• Login credentials (email and encrypted password)
• Authentication data via social login (Google, Facebook)
2.3 Purchase data
• Order history and purchased products
• Payment information (processed by payment providers)
• Serial numbers of registered products
2.4 Technical support data
• Content of support requests (tickets)
• History of communications with technical support
• Technical information about owned products
2.5 Browsing data
• IP address
• Browser and device type
• Pages visited and time spent
• Data collected through cookies and similar technologies
---
3. PURPOSES AND LEGAL BASIS FOR PROCESSING
Your personal data is processed for the following purposes:
PURPOSE: Contract execution
DESCRIPTION: Order management, shipping, invoicing, after-sales support
LEGAL BASIS: Art. 6(1)(b) GDPR - Contract performance
PURPOSE: Technical support
DESCRIPTION: Managing support requests, helpdesk tickets, product registration
LEGAL BASIS: Art. 6(1)(b) GDPR - Contract performance
PURPOSE: Service communications
DESCRIPTION: Notifications about orders, shipments, service changes
LEGAL BASIS: Art. 6(1)(b) GDPR - Contract performance
PURPOSE: Direct marketing
DESCRIPTION: Newsletters, product updates, promotional offers
LEGAL BASIS: Art. 6(1)(a) GDPR - Consent
PURPOSE: Advertising profiling
DESCRIPTION: Personalized advertising via Meta Pixel and Google Ads
LEGAL BASIS: Art. 6(1)(a) GDPR - Consent
PURPOSE: Statistical analysis
DESCRIPTION: Web traffic analysis and user behavior
LEGAL BASIS: Art. 6(1)(a) GDPR - Consent
PURPOSE: Legal compliance
DESCRIPTION: Tax, accounting obligations, authority requests
LEGAL BASIS: Art. 6(1)(c) GDPR - Legal obligation
---
4. DATA COLLECTION METHODS
Personal data is collected through:
• Website purchases: completing the order form on the Wix platform
• Account registration: via email/password or social login (Google, Facebook)
• Contact forms: commercial inquiries and technical support (Wix and Odoo Helpdesk)
• Newsletter subscription: for product updates and news
• Product registration: for warranty activation and support
• Website browsing: through cookies and tracking technologies
---
5. DATA RECIPIENTS AND PROCESSORS
Your personal data may be shared with the following categories of recipients:
5.1 Technology service providers
• Wix.com Ltd - e-commerce platform and website hosting
• Odoo S.A. - helpdesk and CRM management (odoo.com)
• Wix Email Marketing - sending commercial communications
5.2 Payment service providers
• Wix Payments - card payment processing
• PayPal (Europe) S.à r.l. et Cie, S.C.A. - electronic payments
• Apple Pay (Apple Inc.) - payments via Apple devices
5.3 Authentication service providers
• Google Ireland Ltd - social login via Google account
• Meta Platforms Ireland Ltd - social login via Facebook account
5.4 Analytics and marketing service providers
• Google Analytics (Google Ireland Ltd) - web traffic statistical analysis
• Wix Analytics - integrated platform statistics
• Meta Pixel (Meta Platforms Ireland Ltd) - conversion tracking and remarketing
• Google Ads (Google Ireland Ltd) - advertising and remarketing
5.5 Other recipients
• Couriers and shipping companies for product delivery
• Accountants and consultants for tax compliance
• Competent authorities, where required by law
---
6. INTERNATIONAL DATA TRANSFERS
Some of the providers listed above are based or process data outside the European Economic Area (EEA), particularly in the United States. Transfers are made based on:
• Adequacy decisions by the European Commission (e.g., EU-US Data Privacy Framework for the USA)
• Standard Contractual Clauses (SCCs) approved by the European Commission
• Binding Corporate Rules (BCRs) adopted by multinational groups
We sell and ship worldwide, including the USA, Europe, Australia, Japan, and other countries. Data necessary for shipping and invoicing is transferred to couriers and our management systems in compliance with the safeguards mentioned above.
You may request more information about the safeguards adopted by contacting us at the addresses indicated in Section 1.
---
7. DATA RETENTION PERIOD
Personal data is retained for the time strictly necessary for the purposes for which it was collected:
CATEGORY: Billing and accounting data
RETENTION: 10 years from the transaction date (tax obligation)
CATEGORY: Order data
RETENTION: 10 years from the order date
CATEGORY: Technical support data and tickets
RETENTION: Retained in the customer record for the duration of the relationship and beyond for warranty purposes
CATEGORY: Product registration and serial numbers
RETENTION: Retained for the entire warranty period and beyond for support purposes
CATEGORY: Direct marketing data
RETENTION: Until consent is withdrawn or unsubscription
CATEGORY: Browsing data and cookies
RETENTION: According to the timeframes indicated in the Cookie Policy
CATEGORY: User account
RETENTION: Until account deletion is requested
---
8. YOUR RIGHTS
As a data subject, you have the right to:
a) Right of access (Art. 15 GDPR): obtain confirmation as to whether or not personal data concerning you is being processed and, if so, obtain a copy
b) Right to rectification (Art. 16 GDPR): obtain correction of inaccurate personal data or completion of incomplete data
c) Right to erasure (Art. 17 GDPR): obtain deletion of personal data, in cases provided by law
d) Right to restriction (Art. 18 GDPR): obtain restriction of processing, in cases provided by law
e) Right to data portability (Art. 20 GDPR): receive personal data in a structured, commonly used, and machine-readable format
f) Right to object (Art. 21 GDPR): object at any time to the processing of personal data for direct marketing purposes
g) Right to withdraw consent (Art. 7 GDPR): withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal
To exercise your rights, you may contact us at the addresses indicated in Section 1.
Right to lodge a complaint: You also have the right to lodge a complaint with the competent supervisory authority (in Italy: Garante per la Protezione dei Dati Personali - www.garanteprivacy.it).
---
9. COOKIES AND TRACKING TECHNOLOGIES
Our website uses cookies and similar technologies. Cookies are divided into the following categories:
9.1 Technical cookies (necessary)
These are essential for the proper functioning of the website (navigation, shopping cart, login). They do not require consent.
9.2 Analytics cookies
Used to analyze website usage statistics through Google Analytics and Wix Analytics. They require your consent.
9.3 Profiling and marketing cookies
Used to track your browsing and show you personalized advertising through Meta Pixel and Google Ads. They require your explicit consent.
You can manage your cookie preferences through the banner shown on your first visit or through your browser settings. For more information, please refer to our Cookie Policy.
---
10. SOCIAL LOGIN
Our website allows registration and login via Google or Facebook accounts. By using this feature, you authorize the transfer of certain data from your social profile (name, email, profile picture) to our website. The processing of such data by Google and Facebook is governed by their respective privacy policies:
• Google: https://policies.google.com/privacy
• Facebook: https://www.facebook.com/privacy/policy
---
11. CHILDREN
Our services are not intended for children under 16 years of age. We do not knowingly collect personal data from minors. If we become aware that we have collected data from a minor without parental or guardian consent, we will proceed with its deletion.
---
12. DATA SECURITY
We adopt appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, destruction, or alteration. These measures include:
• SSL/TLS encryption for all data transmissions
• Secure authentication systems
• Data access limited to authorized personnel
• Regular data backups
---
13. CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page with an indication of the last update date. We encourage you to periodically review this page.
​